Katie is the first smiling face people meet or hear on the phone when they call in with Ask the Pool Guy questions or service requests. She has her work cut out for her each day coordinating service, providing customer Read More …
Category: Case Studies
What should I do if DE blows back into my pool?
If you have de blowing back into your pool, that most likely means your de grids need to be cleaned, or replaced. Open up the filter, clean the grids and check for tears and damage. If they are, replace them! Read More …
You know you have an iron issue when your skimmer looks like this:
This orange skimmer indicates a high presence of iron in the source (well) water used to fill this pool. To minimize liner staining the homeowner puts the hose directly into the skimmer. They also use FerriTabs with their sand filter Read More …
Ask the Pool Guy Error Code EO5 Stack Flue Sensor on a Pentair Mastertemp Heater – How to fix it
Ask the Pool Guy Error Code EO5 Stack Flue Sensor on a Pentair Mastertemp Heater – How to fix it and replace the part with Mark:
What happens if I put metal Chairs in my pool?
Having a sun ledge in the pool is becoming very popular. Many homeowners don’t realize that putting a chair in the pool if it has ANY metal on it or in it will cause the metal to corrode and rust Read More …
My skimmer won’t collect leaves and debris. What can I do?
My skimmer basket has no suction. Bugs and depris not sucking in. But when I vacuum I have lots of suction. Water coming in pool very good pressure. Do I use a skimmer door? Answer: Yes, if you have good Read More …
Green Algae – How to treat and remove algae from your swimming pool
There are different forms and colors of algae. Some forms of algae are aquatic, and some are not. Algae uses the sun to perform photosynthesis to manufacture it’s own food. Algae varies in color and in form – which makes Read More …
How can I add a solar cover to a crazy shape pool?
Want to see if we can get some advice on getting a roller for the solar blanket. WAYYYYYY too much work trying to manhandle that thing around each time we want to use the pool. But it does seem to Read More …