Archives: Answers

We tend to use Pentair- it seems to have more of a user interface for customers to see what is going on at a glance with lights and ease of operation.

We tend to use the original seal strips whenever possible, but sometimes replacement is needed. The installer may need to recheck the screws, and a bead of caulk /underwater silicone(such as 801) can be added to help prevent leaks. A Read More …

That is unlikely to help. If you have significant trouble moving the handle the spring may need to be replaced, or a new multiport may be needed. Some are tough but they shouldn’t be that difficult to move.

Could be some debris caught on the sand that needs to be cleaned out, or indicating an air loc, or time for a sand change. Strange sounds should warrant some investigation into the cause to see if repairs need to Read More …

Some clips to lock the rod in place can be drilled in when installing the liner.

How old is the cell? It could need to be replaced if it’s not getting a correct reading or making chlorine. Depending on the type of generator you can sometimes test the cell in a bucket of salt water to Read More …

The product is only as good as the surface prep, which is 99% of the success/fail of this product. We have had great success with it on our new pools, but we have had an occasional issue with delamination on Read More …

Clean the area in case the umbrella just left a rust stain. There isn’t an easy way to repair it, sometimes adding flame from a torch will even out a small area, but only very carefully and if you know Read More …