Archives: Answers

The flakes could be an additive used in the manufacture of the chlorine shock you used. They are most likely safe enough for swimming, but if you can direct your return jets to get the water flowing through your skimmer Read More …

Your pool builder should recommend a company if they don’t do startups – it is critical and you do need to carefully monitor all the chemistry and brush many times daily. For more information look up the national plaster’s council Read More …

Unfortunately we don’t have any other tricks for this one. Sounds like it’s time for either a new multiport valve or a new filter.

If you have a heater, or an inline chlorinator NEVER put your shock directly into the skimmer! The best way to add a powdered shock is to dissolve it into a bucket following the label directions, and then pour into Read More …

It’s best to replace like with like, so if you can get the same pump at same specs the direct swap to another Challenger pump would be the best choice.

The best way to get a salt level down in a pool is to fill with fresh water to dilute the salt content. You may have to remove some water as well and refill with fresh.

It could be pieces of pipe, but without being familiar with your pool and the type of plumbing used your guess would be as good as ours. Double check pool toys as well, sometimes the strangest things make it into Read More …

The process of a gunite pool startup is very specific and it sound like you did that, but did you balance the water and adjust water chemistry through the process? Especially before putting a pool to bed for the winter, Read More …