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Your pool builder should recommend a company if they don't do startups - it is critical and you do need to carefully monitor all the chemistry and brush many times daily. For more information look up the...

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Unfortunately we don't have any other tricks for this one. Sounds like it's time for either a new multiport valve or a new filter.

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If you have a heater, or an inline chlorinator NEVER put your shock directly into the skimmer! The best way to add a powdered shock is to dissolve it into a bucket following the label directions, and then...

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It's best to replace like with like, so if you can get the same pump at same specs the direct swap to another Challenger pump would be the best choice.

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The best way to get a salt level down in a pool is to fill with fresh water to dilute the salt content. You may have to remove some water as well and refill with fresh.

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It could be pieces of pipe, but without being familiar with your pool and the type of plumbing used your guess would be as good as ours. Double check pool toys as well, sometimes the strangest things make...

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The process of a gunite pool startup is very specific and it sound like you did that, but did you balance the water and adjust water chemistry through the process? Especially before putting a pool to bed...

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Have you looked for blockages inside of your cartridge filter? When is the last time you acid cleaned your cartridge, or replaced it? We'd need to know a bit more about that to give you more advice, but...

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I'd bring in a water sample and have exact levels of all water parameters tested and put on the langelier saturation index to identify if the water is basic or acidic. There is a relationship between the...

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If the pool is eight years old, does that mean the salt cell is as well? At eight years, it's well outlived its salt cell lifetime and time to replace. If it is one or two years old, the flow switch could...

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