Ask the Pool Guy | Reputations

Beyond what you have tried, no. The next step would be to get out the concrete saw, remove concrete and replace.

Did you replace the liner at the same time they replaced the skimmer? You may need to start over again, make sure the skimmer was installed correctly and replace the liner as well. We wouldn't do just...

You'll have to trace the wiring to make sure there's not a wiring issue, and then investigate each step in the spa function to see where there may be a malfunction in the process and replace that component.

Are you sure the water is coming from the pump and not a leak in the plumbing itself going into or out of the pump?

You don't have to keep tile, but it does help hide any "bathtub ring" around the surface, an it is an easier surface to remove calcium and hard water buildup. There really aren't other options, it's tile...

You could try to add something to the water to remove it like a scale/buildup remover. Or a magic eraser - just try a smaller area first to make sure it doesn't remove your finish. As a last resort, use...

We prefer the smart mesh over solid - most of our pools end up being so large that a solid cover wouldn't be practical because of weight and ability to maneuver it.   https://www.youtube.com/playlist?list=PLKI0wIE4QUvoQUwLHvI_1W0dJWz2qtj-A...

No, the only type of liner track that will work with the tru-tile system is the tru-tile specific bead and locking strip that is manufactured by Latham Industries. ****   Here are some videos we...

Brown particles returning to the pool when the filter is running would indicate the filter needs maintenance, or if you have any leaks in plumbing lines it could be pulling dirt in through return lines....

It depends on how your pool was built. In two hole skimmers when we build, one of the holes is plugged. If the builder connected it to the main drain via an ancillary line in theory it would pull from...

Without changing out water, it's unlikely that the stabilizer reading would go down to 0 on it's own, so I'd double check your test strips. The best way to reduce stabilizer or CYA levels is to waste some...

Yes, if you are able to you'll want to replace the valve with a multiport, that's the best option. If that isn't possible, check your sand. It may be time for  a sand change if the filter can't clear...

The issue with the pump could be due to age some of the mechianicals have worn out. It's possible you need a new drive (and likely).

Without seeing photos of your setup and the units it's hard to know what the issue may be. If you have two, and one isn't working is the water restricted flowing into the unit itself, or is the unit doing...

Yes, the pipes can plug if you have calcium buildup especially. Most heaters/heat pumps also have an internal bypass so not all the water goes through the tubing inside. That bypass valve can also be a...

HI, Sounds like you have quite the project on your hands. From what you describe I am thinking the plaster should have cured completely (did you use a mix or DIY? - check manufacturer directions?) before...

  Fill it back up to prevent more damage - as long as nothing broke you’ll just have to fill the gap and use it that way. There is no way to remedy without massive construction unfortunately. If...

For this type of pool coping you are looking at both the cracks and the track itself fatiguing and expanding, allowing the liner to fall out in some places. The permanent remedy is to remove the coping...

Is it a salt water pool? It could be stainless steel from the panels of the pool deteriorating and depositing on the liner. Or iron/copper or calcium if water chemistry is high in any of those elements....

We have not found that muriatic acid will cause damage to pools where we have calcium buildup, it is what we typically use. You may want to do a test section first to make sure it's okay with your particular...