Pentair Troubleshooting

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I have an 18 month old Pentair salt cell IC40 with no lights. I just got a new power generator, installed by an electrician. All has power and is receiving and sending out power. The cell has no lights. Everything is plugged in like it should. Still no lights on Cell,not even power or flow. What could be wrong? Is my 18 month old cell broken again? This will by my 4th in 7yrs.

Ask the Pool Guy Changed status to publish June 5, 2018

To be on your fourth cell in 7  years it sounds like you have some other contributing factors – as in our experience a salt cell typically lasts its suggested lifetime which is somewhere around five seasons (sometimes more). How the unit was installed and powered is the first thing I would look to. The salt cell is only supposed to get power when the pump also has power so it can’t run without the pump also being on. I’d check those connections first. Second, the power source of the power center should be checked. It’s likely one of those two things causing issues. The other question would be have the other replacement cells come from online, or direct from a pool source ie with distribution to a reputable pool store/pool dealer? Things sold online could include old stock if they aren’t coming direct from manufacturer, through pool professionals, and to your back yard.

Ask the Pool Guy Changed status to publish June 5, 2018

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