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Yes, that does look like CP2 by Cinderella. If you google CP2 paint there are a few sources online that sell color match for it – the same for some potential replacement pieces- but you can really only replace the Read More …

Yes, even if equipment is not working, chemicals are usually added at the pool opening. A no chlorine reading later would be normal if chlorine was not added since the opening. You can add more if the pump is still Read More …

Did the plaster turn black because something landed on it (settled) or is it discoloring the plaster itself? Try brushing and see if it is “in” the plaster or just on it. If on it, vigorous brushing, lowering the pH Read More …

Sounds like you are doing everything you can. If you can’t get them out, you may have to break out the concrete and replace the anchors themselves.

would find a new pool place. The copper is likely coming out of your heater -when water gets aggressive (low alkalinity/pH) and temperature fluctuations over the winter can change the water quite a bit – it will leech copper out Read More …

The quickcrete green bag mortar mix is what you’ll want between the bluestone. If any of the stones are loose you can use liquid nails silicone to glue them back down.

They look like it could be something that blew into the pool, staples from a roofing material, wire bristles if a brush fell apart? Bobby pins make stains like that too, and it can happen in just a day or Read More …

Sorry to see the discoloration. I wonder more about your water chemistry and the plaster curing process than stains themselves. You may need to discuss with the builder – as there are a few things that would contribute to this Read More …