Archives: Answers

We build pools in Michigan and we don’t use the thermal air gap. We do experience settling of backfill however. Yes, add backfill to prevent further step damage, it’s the only way to remedy this situation.

If you locate the leak itself you can try to seal with silicone. There isn’t anything you can paint onto the vinyl that will stop leaks over an entire surface. Replacement may be the next thing to consider.

This is going to be very product specific, so whichever phosphate remover you select, please refer to the label directions.

Here’s a more detailed breakdown: Flashing “Inspect Cell” light: This means you should remove the cell, clean it, and check for any calcium deposits or buildup.  Salt level: If the “Check Salt” light is also flashing, it likely means your Read More …

Yes, if your stabilizer is that high, continue using unstabilized chlorine. Or, if you want to adjust the stabilizer level down, remove some water and replace with fresh until you get the stabilizer level back down to an acceptable threshold Read More …

It’s not likely the nozzle size will help – but the positioning of the jets themselves.  Make sure water chemistry is spot on, and the best option at this point may be to remediate any build up you do experience. Read More …

The IntelliFlo pump, specifically the Variable Speed and Flow (VSF) model, features a “Loc Mode” or “Lock Mode” function. This mode allows you to lock in a specific speed or flow rate setting, preventing accidental changes to the pump’s operation.  Read More …

Verify power at the panel, and that the on switch is on inside the heater. Then investigate any critters that could have nested in the heater or chewed wires and start using a voltage meter to determine where the power Read More …